Refund policy

Refund & Return Policy

Handcrafted & Made-to-Order Pieces Because every single amulet is intimately handcrafted to order, utilizing intuitive hand-wrapping techniques and hand-selected natural gemstones, each creation is entirely one-of-a-kind. Consequently, all purchases are final sale. We do not accept returns, exchanges, or cancellations for change of mind once the hand-weaving process has commenced.

Natural Characteristics Please embrace that natural stones carry their own inner history, inclusions, and fractures. These organic textures, alongside the unique micro-variations born from meiculous hand-craftsmanship, are artistic testaments to the piece's authenticity and do not constitute physical defects.

Damaged & Defective Items Your satisfaction and trust are essential to our studio. In the rare event that your piece arrives damaged during transit, please contact us at [ geeyelle@outlook.com] within 48 hours of delivery. Please include your order number and clear photographic evidence of the damaged piece and packaging, and our studio will swiftly assist you with a replacement or repair.